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Best Rates Terms and Conitions |
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Best Rate Guarantee for Online Hot Rate Hotel Bookings
Best Rate Guarantee Terms and Conditions:
- The Best Rate Guarantee applies only to Hot Rate Hotel reservations made via this website.
- Hot Rate Hotels are denoted with a special
or icon next to the property listing.
- The
Best Rate Guarantee applies only if you find a lower rate for the same
room type (that must be available for booking), at the same hotel, for
the same dates, on another website selling hotel reservations.
- The
Best Rate Guarantee is calculated based on the comparison of the rate
of the original hotel booking with the competing rate in the same
currency.
- The Best Rate Guarantee is for the Hot Rate Hotel base room rate only and does not include any taxes, tariffs or fees.
- The
Best Rate Guarantee does not apply to discounted rates for senior
citizens (including AARP rates), travel industry rates (e.g. IATA),
corporate negotiated rates, Government/Military rates or AAA rates.
- Rates
found on �opaque� or auction sites, including sites where the hotel
brand and the specific hotel are not known until the booking is made,
are not included or eligible for the guarantee. This includes but is
not limited to Priceline.com, Hotwire.com, etc.
- To receive your refund, fill out the Request Form
completely and submit it to us within 24 hours of making your Hot Rate
Hotel reservation and at least 48 hours prior to your scheduled arrival
at any hotel.
- The Best Rate Guarantee Request Form
must be submitted by the person who made the reservation within 24
hours of making the booking.
- If the lower rate on
another travel website can be verified to our satisfaction, we will
match the rate shown PLUS pay you 10% of the difference in price.
- Payment
of the difference in rates, cancellations and refunds are made subject
to these terms and conditions and will be credited to the credit card
used to guarantee the reservation, within three (3) business days.
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